WTS Plumbing & Heating Ltd
Services for Surrey Homes and Landlords
Accreditations and Brand Partners
My wife and I moved into a new-build house about 18 months ago.
Despite different contractors trying to resolve the many faults and problems we had with our heat pump and underfloor heating during this time, they made no progress.
Carl and Sam from WTS sorted it all out for us, achieving more in two days than had been achieved in the previous 18 months.
Excellent skilled work and problem solving - our “forensic heating engineers”………
Once again, many thanks!
Peter, Surrey
Julia and I want to thank you for the very professional and pleasant way in which you, Vlad and others carried out the work here. We were really impressed with the whole experience, including the responsiveness of Will and Laura . You were completely reliable. The work was completed with attention to detail and a clear focus on giving us what we wanted. You also ensured that the UFH would work well with the new installation which it might not have done.
We were very happy with Vlad who got on with the job quietly and came to us with questions when he needed to. He was easy to have around.
We feel confident that installing a completely new system, as you suggested, was the best thing to do and look forward to not having to think about it all the time!
I have paid the balance of your bill but want to check that we have paid for the extra work you did on the manifolds and the UFH which may not have been covered in the original quote.
Once again, many thanks!
Ray Longbottom
Really great company, quick response, professional, polite and a fair price too. Highly recommended.
Faulty boiler fixed - Boiler repairs in Fulham
Superb from taking the job on, to confirmation from the engineer when he would come, and thorough checking that the work done was indeed solving the problem. Absolute pleasure to deal with them!
Heating controls issues - Emergency heating engineers in Wimbledon
A very polite efficient company to deal with all round whether on the phone or in person. Work carried out efficiently and left very tidy. Wouldn’t hesitate to use them again.
Burst hot water pipe - Emergency heating engineers in Dorking
Arrived on time, neat tidy work, good professional attitude. Very happy with the time taken, the quality of the work and the amount charged.
Replace faulty valve - Plumbing repairs in Surrey
Excellent, professional service.
Blocked pipe - Blocked drains in Fulham
Covering Surrey From Our Dorking Base
More Than Domestic Plumbing
The same company that fixes boilers in Reigate and unblocks drains in Epsom also designs and installs mechanical services for main contractors on commercial buildings. From our base near Dorking we cover Surrey and London on that side of the business, and both sides are run from the same Ockley office with the same 12-month warranty on parts and workmanship.
Commercial Mechanical Services
Commercial Mechanical Services
Our commercial arm covers design and modelling, mechanical services, public health services, commissioning, validations and reporting, sustainability and infrastructure upgrades. Named projects include Moonbug at Camden Lock, Kew Gardens, Cabot Square, Cannon Street, Voysey House and Moor House Level 9, all delivered for construction companies and main contractors in London.
Air Source Heat Pumps
Air Source Heat Pumps
We design and install air source heat pumps for Surrey homes and we are MCS accredited. A heat pump only performs well when the radiators, hot water cylinder and controls suit lower flow temperatures, so we look at the whole system, not just the unit, before we quote. We also fault-find on heat pump and underfloor heating systems fitted by others.
New Builds and Extensions
New Builds and Extensions
WTS works for private households, construction companies and tier-one contractors on new builds, extensions and refurbishments across Surrey. We take the plumbing, heating and mechanical package from first fix to commissioning and handover, and our Gas Safe and NICEIC accreditations mean the gas and electrical work sits with one firm.
Frequently Asked Questions
WTS Plumbing & Heating Ltd is a family run plumbing and heating company started by William Smith in 2008. We work from Jayes Park Courtyard in Ockley, about seven miles south of Dorking on the A29, and look after homes, landlords and businesses in Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh. Our heating engineers are Gas Safe registered.
Our main areas are the Surrey towns near the Dorking office: Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh, plus the villages between them. We also take work in Wimbledon, Putney, Fulham and Central London, subject to engineer availability. See the areas we cover page for the full list.
WTS has been trading since 2008, so we have more than 18 years behind us. William Smith founded the company and it is still family run today. In that time the work has grown from domestic plumbing and heating around Dorking to commercial mechanical installations for main contractors, including projects at Kew Gardens, Cabot Square and Cannon Street in London.
Everything from a dripping tap to a complete bathroom. Our plumbers fit kitchen taps, toilets, showers, bathrooms, water softeners and appliances, trace and repair leaks, replace hot water cylinders and deal with burst pipes as 24/7 emergency call outs. Blocked drains and drain repairs are handled by the same team. The plumbing page has the full list of what we do.
Yes. Our Gas Safe registered heating engineers repair, service and install boilers across Surrey, with 24/7 emergency call outs for breakdowns. We install Worcester Bosch boilers, provide landlord gas safety records and look after complete central heating systems. Ask us for our Gas Safe registration number and check it on the Gas Safe Register before work starts.
Yes. We design and install air source heat pumps for homes across Surrey and we are MCS accredited. We also fault-find on heat pump and underfloor heating systems fitted by other installers; one of the reviews on this page describes exactly that kind of job. Air conditioning is also part of what we do, backed by our F-Gas accreditation.
Yes. Every job carries a 12-month warranty on parts and workmanship, whether it is a boiler repair in Reigate or a new heating system in Cranleigh. If something we fitted or repaired fails within that year, call the Ockley office on 01306 621 057 and we will come back and put it right.