Local Plumbers Based Near Dorking, Surrey
WTS Plumbing & Heating Ltd is a family run plumbing company, founded by William Smith in 2008 and based at Jayes Park Courtyard in Ockley, about seven miles south of Dorking on the A29. Our plumbers work in homes and rental properties across Surrey: Dorking (RH4 and RH5), Reigate (RH2), Leatherhead (KT22), Ashtead (KT21), Epsom (KT17, KT18 and KT19), Banstead (SM7), Cheam (SM2 and SM3) and Cranleigh (GU6). We also take plumbing work in Wimbledon (SW19), Putney (SW15), Fulham (SW6) and Central London on request, subject to engineer availability. The work ranges from a dripping tap or a blocked sink to a full bathroom installation, a new unvented hot water cylinder or a complete repipe of an older house. Every job is backed by our 12-month warranty on parts and workmanship.
Plumbing Repairs and Maintenance
A plumbing repair is any fix to the pipes, fittings or fixtures that carry water around your home, from a weeping compression joint to a burst pipe under the floor. Our plumbers deal with leaking taps, running toilets, blocked sinks and blocked drains, failed stopcocks, dripping overflows and pipework that bangs when a tap is turned off. We trace leaks before opening anything up, so you are not paying for a ceiling to come down that did not need to. For landlords and households who want fewer call-outs we offer planned maintenance: hot water cylinder checks, pipework inspections, water pressure readings and a test of the stopcock and isolation valves so they actually turn when you need them. Surrey's water is hard, so we also flush and descale where limescale is choking taps, showers and cylinder coils.
Bathroom and Kitchen Installations
An installation job is one where we fit something new rather than repair what is already there: a bathroom suite, a kitchen sink and taps, a shower, a hot water cylinder or an appliance connection. We plumb complete bathrooms, including moving hot and cold feeds and wastes so the layout is not dictated by where the old pipes happened to be. In kitchens we install sinks, mixer taps, dishwashers and washing machines with proper isolation valves, so a future fault does not mean turning the whole house off. We fit toilets, basins, baths, showers and water softeners, and we size and install unvented cylinders where a house is moving from a gravity system to a system boiler. Because WTS is also a heating company with Gas Safe registered engineers, one team can handle the plumbing and the boiler side of a refurbishment rather than two firms arguing over whose pipe it is.
Emergency Plumber, 24 Hours a Day
An emergency plumber is the one you call when water is going where it should not and waiting until Monday is not an option. WTS runs a 24/7 emergency line on 01306 621 057, with plumbers covering Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh, and south west London and Central London on request. Our first advice on the phone is always the same: find the stopcock, turn it off, then tell us what you can see. Urgent problems we deal with include:
- Burst pipes and leaks coming through ceilings
- Blocked sinks, toilets and drains that will not clear
- Seized stopcocks and failed valves
- Overflowing loft tanks and leaking hot water cylinders
- Boiler leaks and sudden loss of hot water
- No water, or pressure that has suddenly dropped
Plumbing Services We Provide in Surrey
- General plumbing repairs, taps, toilets and ball valves
- 24/7 emergency plumber call-outs
- Burst pipe repairs and leak tracing
- Bathroom and kitchen plumbing installations
- Dishwasher and washing machine connections
- Unvented hot water cylinders and hot water systems
- Water softeners and limescale protection for hard water
- Commercial plumbing and mechanical services for contractors
Plumbing for Surrey Homes
Most of our domestic work comes from the towns and villages from Cranleigh and Dorking in the Surrey Hills up to Epsom and Cheam, and the housing is varied: older terraced houses near the town centres of Dorking and Reigate, 1930s semis in Ashtead and Banstead with gravity-fed loft tanks, and newer estates on the edges of Epsom and Cranleigh running on unvented cylinders and combi boilers. Each type fails in its own way and our plumbers have seen the pattern before. We replace tired pipework, upgrade gravity systems that give a feeble shower, and fit water softeners to protect new boilers and taps from scale. We turn up when we say we will, keep dust sheets down and tidy up when we leave, and every job is covered by our 12-month warranty on parts and workmanship.
Commercial and Contract Plumbing
Alongside the domestic side, WTS works for landlords, construction companies and tier-one contractors on plumbing and mechanical packages. From our base near Dorking we cover Surrey, and London remains a genuine market for the commercial team: our projects there include Moonbug at Camden Lock, Kew Gardens, Cabot Square, Cannon Street, Voysey House and Level 9 at Moor House. That side of the business handles design and modelling, public health services, commissioning, validations and reporting, and planned maintenance for offices, schools and blocks of flats. If you manage a portfolio of rental properties in Surrey, the same team can set up a maintenance schedule so repairs are planned rather than reactive.
How a Plumbing Job with WTS Works
1. Tell us what is wrong
Call 01306 621 057 or send a message with a photo of the problem. For a leak, turn the stopcock off first. Our office will tell you whether it needs an engineer today or can be booked in, and roughly what the visit will involve.
2. Survey and written quote
For bathrooms, kitchens, cylinders and repipes we visit first, check the pipe runs, water pressure and where the waste can go, and send a written quote so you can compare like for like. For small repairs we tell you the cost once we have seen the fault.
3. The work
Our plumbers turn up when booked, keep dust sheets down and isolate only what needs isolating, so the rest of the house keeps its water. If a ceiling or floor has to be opened, we tell you before we start, not afterwards.
4. Handover
Before we leave we test every joint and fitting under pressure, show you where the new isolation valves are and take the old fittings away.
5. Twelve months of cover
All parts and workmanship supplied by WTS Plumbing & Heating Ltd are covered by a 12-month warranty. If something we fitted fails within that time, call the office and we will come back and put it right.
Contact WTS Plumbing & Heating Ltd today for plumbing, heating, drainage, renewables, air conditioning, electrical and mechanical work across Surrey, from Dorking and Reigate to Leatherhead, Epsom, Banstead, Cheam and Cranleigh, and in south west London and Central London on request.
Where we offer this service
Our plumbers work from Ockley, about seven miles south of Dorking on the A29, and the towns below are where most of our plumbing jobs are. Each page explains the housing in that area, the plumbing faults we see most often there and how to reach us. Start with Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh; Wimbledon, Putney, Fulham and Central London are covered on request.
Surrey towns we coverPlumbers in DorkingPlumbers in ReigatePlumbers in LeatherheadPlumbers in AshteadPlumbers in EpsomPlumbers in BansteadPlumbers in CheamPlumbers in Cranleigh
On requestPlumbers in WimbledonPlumbers in PutneyPlumbers in FulhamPlumbers in Central London
Questions we are asked about plumbing
Yes. WTS runs a 24/7 emergency plumbing line on 01306 621 057 from our office in Ockley, about seven miles south of Dorking on the A29. Our plumbers cover Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh, with Wimbledon, Putney, Fulham and Central London on request. Turn off the stopcock first, then call us and describe what you can see.
WTS covers Surrey from Ockley near Dorking: Dorking (RH4 and RH5), Reigate (RH2), Leatherhead (KT22), Ashtead (KT21), Epsom (KT17, KT18 and KT19), Banstead (SM7), Cheam (SM2 and SM3) and Cranleigh (GU6). We also take work in Wimbledon (SW19), Putney (SW15), Fulham (SW6) and Central London, subject to engineer availability. Each town has its own page with local detail.
WTS agrees the price with you before work starts. For repairs we tell you what the job involves and what it will cost once we have seen the fault. For bathrooms, kitchens, cylinders and repipes we visit first and give a written quote, so you can compare like for like. All parts and workmanship carry a 12-month warranty.
WTS handles all of the plumbing for a new bathroom: first fix pipework, moving hot and cold feeds, fitting the suite, showers and wastes, and connecting everything at second fix. We work alongside your builder, tiler or electrician and coordinate the order of work with them, so the plumbing is in the right place before the tiles go on. Ask us early in the planning stage.
Not always, but Surrey's water is hard, and limescale is the main reason we see failed shower heads, furred cylinder coils and taps that lose pressure. A water softener protects a new boiler, cylinder and taps and cuts the scale in kettles and showers. We fit softeners and in-line scale reducers and will tell you honestly whether your house would benefit.
Yes. Our heating engineers are Gas Safe registered, so the same company can handle a plumbing job and any gas or boiler work that comes out of it. Ask us for our Gas Safe registration number and check it on the Gas Safe Register before work starts. We also work on oil and LPG heating as well as mains gas, and we hold OFTEC and NICEIC Approved Contractor accreditations.