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Commercial Public Health Services

Public Health Engineering for Commercial Buildings in Surrey and London

WTS Plumbing & Heating Ltd is a family-run mechanical contractor, established in 2008, that installs hot and cold water services, above ground drainage and sanitary plumbing in commercial buildings. The company works from Jayes Park Courtyard in Ockley, about seven miles south of Dorking on the A29, and covers Surrey and London from there: plant room and office work in Dorking, Reigate, Leatherhead, Epsom, Banstead and Cheam, and fit-outs for main contractors in Central London such as Cabot Square, Cannon Street and Moonbug at Camden Lock. Public health is the water and waste side of a building. WTS designs it, installs it with directly employed commercial plumbers and public health engineers, tests it and hands it over with the paperwork the client's consultant will ask for.

Directly Employed Plumbers on Every Project

The water and drainage work on a WTS project is carried out by plumbers on the WTS payroll rather than agency labour. That matters on a commercial job because the same people who set out the first fix are still there for the second fix, the pressure test and the snagging, so nothing is lost between trades and the client has one contact for the whole package. Our site teams work under main contractors and tier-one contractors and are used to permit-to-work systems, RAMS, inductions and daily coordination with the electrical and ventilation packages. WTS is SafeContractor Approved, and our Gas Safe registered engineers connect and commission any gas-fired hot water plant that sits alongside the public health package.

Hot Water Generation & Water Treatment Systems

We size, supply and install hot water plant for offices, hospitality, education and mixed-use buildings: direct gas-fired water heaters, indirect calorifiers fed from the heating circuit, unvented cylinders and point-of-use heaters where a long dead leg would waste water and energy. Storage temperatures, secondary return circulation and outlet temperatures are set so the system limits Legionella risk while thermostatic mixing valves protect users from scalding. Mains water across Surrey is hard, so we fit water softening or scale inhibition where it is needed to protect calorifiers and plate heat exchangers. At Cabot Square and Cannon Street the water treatment package covered filtration and chemical dosing, and at Moonbug, Camden Lock it treated both the new pipework and the existing base build systems.

Drainage Installations & Pumped Systems

WTS installs above ground drainage from the sanitaryware to the point it leaves the building: soil and vent stacks, waste branches, ventilated branch systems and air admittance valves where the layout allows them. Below ground we lay new foul and surface water runs, build inspection chambers and connect to the existing drains or the public sewer. Where gravity will not work, in basements, lower ground kitchens and refurbished buildings where the invert level sits above the outlet, we install packaged pumping stations, sewage lifting stations and macerator units sized for the fixture load. High-rise and deep-plan buildings get the extra design attention their stacks need, with stack venting, offsets and flow control that stops trap seals being pulled. Every system is air or water tested before it is boxed in.


Rainwater Harvesting & Greywater Reuse

Rainwater harvesting and greywater recycling come up on most larger schemes now, partly for BREEAM credits and partly because water is a real running cost for an occupied building. WTS installs rainwater harvesting systems that collect from the roof, filter and store the water in a below ground or plant room tank, and pump it to WCs, urinals, irrigation and wash-down points through a clearly labelled non-potable pipework network. Greywater systems treat water from basins and showers for the same uses, with the treatment plant sized to the number of occupants and the storage the building can accommodate. In both cases we design the mains water back-up, the backflow protection and the pipe labelling so the non-potable system can never cross-connect with the drinking water supply.

Public Health Services

Low-Usage & Water-Efficient Fittings

Reducing demand is cheaper than storing and treating water, so we look at the fittings before the plant. Sensor taps and flow-regulated outlets, dual flush or low-volume WCs, waterless or sensor-flushed urinals and leak detection with automatic shut-off all cut consumption without occupants noticing a difference. For fit-outs targeting BREEAM credits, the Part G water efficiency calculation or a landlord's own sustainability targets, we provide the fittings schedule and the calculated litres per person per day that the assessor needs. Our design and modelling team draws the whole package in 3D so clashes with structure and ductwork are sorted on screen rather than on site.

Public Health Services

Designed for Water Hygiene and Long Service

Public health systems are judged years after handover, when the landlord's water hygiene contractor takes the first samples. We design out the things that cause trouble later: dead legs, oversized storage that lets water stand, uninsulated cold pipework running warm beside heating mains, and plant that cannot be drained or reached for maintenance. Cold water storage tanks are sized for turnover, fitted with insect screens and set where they can be cleaned. At handover the client receives the O&M manual, as-installed drawings, pressure test certificates and a flushing and disinfection certificate for the new pipework. Our commissioning team can also set up the monitoring regime and return for the periodic checks.

Our public health services include:

  • Hot and cold water services and above ground drainage
  • Hot water generation, calorifiers and unvented cylinders
  • Water treatment, softening, filtration and chemical dosing
  • Rainwater harvesting and greywater reuse
  • Packaged pumping stations and sewage lifting stations
  • Sensor taps, low-flush WCs and water-efficient urinals
  • Water Regulations compliance, flushing and disinfection
  • Design, supply, installation, testing and maintenance

Public Health Packages from Dorking to the City of London

The London projects in our gallery show the scale of public health work WTS takes on: first and second fix for the tea points and toilet blocks across two buildings at Moonbug, Camden Lock; sanitary plumbing, drainage and water supply at Cannon Street; hot and cold water, drainage and sanitaryware at Cabot Square; potable water, drainage and sanitary plumbing at Voysey House; and water treatment and sanitation at Kew Gardens. Closer to the office we take on the same work at a smaller scale for clients in Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh: plant room replacements, office refurbishments, school and care home extensions and new-build blocks of flats. Every installation carries our 12-month warranty on parts and workmanship.

To talk through a public health package for a building in Surrey or London, call the Ockley office on 01306 621 057 or email info@wtsmechanical.co.uk with whatever drawings you have. WTS can price from a consultant's specification, or design the system from a brief where no consultant has been appointed.

Commercial services by town

WTS covers commercial plumbing and public health work across Surrey from the Ockley office, about seven miles south of Dorking on the A29, and works for main contractors in London on request. The town pages below explain what commercial plumbers from WTS do in each place, from plant room and water services work in Dorking and Reigate to office fit-outs in Epsom, Banstead and Cheam, with the postcodes each page covers.

DorkingCommercial boiler installation in DorkingCommercial boiler repairs in DorkingCommercial boiler servicing in DorkingCommercial plumbers in Dorking

ReigateCommercial plumbers in Reigate

EpsomCommercial boiler installation in EpsomCommercial boiler repairs in EpsomCommercial boiler servicing in EpsomCommercial plumbers in Epsom

BansteadCommercial boiler installation in BansteadCommercial boiler repairs in BansteadCommercial boiler servicing in BansteadCommercial plumbers in Banstead

CheamCommercial boiler installation in CheamCommercial boiler repairs in CheamCommercial boiler servicing in CheamCommercial plumbers in Cheam

PutneyCommercial boiler installation in PutneyCommercial boiler repairs in PutneyCommercial boiler servicing in Putney

Questions we are asked about public health services

Public health services are the water and waste systems of a building: cold water storage and boosted supply, hot water generation and distribution, above and below ground drainage, sanitaryware and any pumped drainage, rainwater harvesting or water treatment plant. WTS designs, installs and tests all of these as one package, working from the Ockley office near Dorking for buildings in Surrey and, for main contractors, in London.

Both. Where a mechanical consultant has produced a specification and drawings, WTS prices and installs to them and raises any coordination issues before work starts. Where no consultant has been appointed, our design and modelling team sizes the system, produces the 3D model and drawings and submits them for approval, so smaller refurbishments in towns like Dorking, Reigate and Epsom get a proper design without the client having to appoint a separate consultant.

Surrey first, from the WTS office at Jayes Park Courtyard in Ockley, about seven miles south of Dorking on the A29. That covers Dorking, Reigate, Leatherhead, Ashtead, Epsom, Banstead, Cheam and Cranleigh as our regular round. WTS also works for main contractors in Central London, Wimbledon, Putney and Fulham on request, and the six London projects in our gallery show the kind of work we do there.

Yes. Where a basement, lower ground kitchen or refurbished floor sits below the level of the outgoing drain, WTS installs packaged pumping stations, sewage lifting stations or macerator units sized for the fixtures they serve, with duty and standby pumps, high level alarms and a maintenance access arrangement agreed with the client. We also design the venting and pipe routes so the pumped discharge does not disturb the gravity system it joins.

You receive an O&M manual, as-installed drawings, pressure test certificates for the pipework, a flushing and disinfection certificate for the new water services, commissioning records for hot water plant and pumps, and manufacturer warranties for the equipment fitted. WTS adds its own 12-month warranty on parts and workmanship. Where the building has a water hygiene contractor, we hand over the schematic and asset list they will need for their first risk assessment.

Yes. WTS has installed public health services for main contractors and tier-one contractors at Cabot Square, Cannon Street, Voysey House, Kew Gardens and Moonbug at Camden Lock, alongside the mechanical packages on those jobs and on Level 9 of Moor House. London work is priced and managed from the Ockley office near Dorking. For anything in Surrey the site team is closer still, so smaller fit-outs are just as welcome as the larger City projects.